I purchased a pre-paid kit around december 20, 2008. It included a motorola phone + 30 min airtime. Shortly after receiving the phone my 2-year contract ended and the phone purchased with the contract conveniently died after 2 years. So i used the pre-paid phone with the contract sim card. Now i wanted to refill the prepaid account but the phone broke. Called tmob to have it replaced, went through troubleshooting steps, was transferred three times, spent about one hour on the phone, rep told me can't find warranty info for my phone... read full review »