What ever you do, DO NOT EVEN THINK OF FLYING WITH EGYPT AIR. No only is their staff incompetent and illiterate, but they are extremely unprofessional. I had reserved a departing flight for my mom and had a confirmation number that specifically stated "RESERVED AND GUARTENTEED". They claimed that her ticket was not registered in their system because my confirmation was electronic. WHAT TYPE OF B.S. STORY IS THAT? The ticket agent was a space cadet-The supervisor ignored us and was talking on his cell phone and using his Bluetooth a... read full review »