I have used this company for many years but starting last year, service and competence has gone down hill. I made the mistake of giving them one more chance this year, starting earlier by two weeks. Not good enough. They printed all 18 of them with my name in the blue border so it is invisible. Giving a gift without anyone knowing it is from me. I was on the phone with them for hours yesterday trying to get this printed a 3rd time since the 2nd round, they only reprinted 3 of the 18 and those too all had the same problem a... read full review »