"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (T-rainer)

TiVO
T-rainer May 5, 2009
After paying for a 1-year subscription to service, the TIVO stopped working. Seems like a normal enough thing to me, so I cancelled my cable (because I don't watch a lot of TV), and went on my merry way. Didn't think that I would continue to be charged $12.95 a month for service I wasn't using. Well, I thought wrong. 14 months later, when I called about the problem, I was told that in my 1-year service agreement, somewhere in there, it told me that I would be automatically renewed to monthly service, without my permission. Beware, customers, because TIVO cannot give refunds, or so I am told. Is there anything I can do about this? read full review »
Filled under: Business & Finances Location: United States

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