The entire customer support structure is inadequate and inefficient. One customer support center is outsourced to India so that they can promote a 24/7 customer service center. However their internal business processes are so inept that it jeapordizes the loan servicing, foreclosure and short sales for their customers. I'm in the final stages of a short sale.. the buyer is holding on and Ocwen, the junior lien holder first agrees then refuses the buy out amount offered from the first lender. This entire process takes Ocwen 2 months to get... read full review »