Called Sears 5:00 am on 5/5/09 for service on our water heater because no hot water. Sears sent service technician out on 5/6/09. Technician left without repairing heater because did not have the parts, which will take 4 days to receive. So we, a family of 8 including 4 children will have to bath with cold water for 4 days. Called Sears Service center to complain, but was transfered twice, finally ending to a recorded voice message. We purchase all our appliances from Sears. Sears, what happened to your customer service???????? read full review »