I purchased general liability insurance (paid in full) on my martial arts school in August 2005 from F.L. Dean. They wewre advertised in a martial arts magazine as a top insurance company for martial arts liability. I sold the school in January 2006 and notified Dean by e-mail, fax and phone that I was no longer in business, asking them to cancel the policy and return any balance due. To date, they have not complied. They claim it was sent to the insurance writer and I would hear from them. I want my money. I have been more than patient as I feel it doesn't take 5 months to complete a refund. What other action can I take? read full review »