"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Lisa)

AT&T
Lisa December 25, 2008
After refilling my pre-paid AT&T phone on line, by credit card, I was charged an additional $1.50 debit card fee. This is the second time it happened and I was told that because they gave me a 'courtesy refund' the first time, I was not entitled to any now. They insist it is a bank charge, however my bank statement clearly states that it is being paid to Vesta AT&T. Custom service insists that they do not charge additional fees, after waiting over half an hour to speak to a human being (I use that term lightly). In... read full review »
Filled under: Services Location: United States

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