I am writing because we bought a freezer at Sears in Feb 08, by Sept. 08 they had been out to service it twice. We lost all of our food twice, with no replacement from Sears. Then in April of 09, guess what, the freezer wasn't cold again! All of our food had spoiled and blood was running out on the floor!! We called to see what Sears would do and big surprise we were out of warranty, so they weren't willing to do much of anything. We are a family of 5 and I need that freezer but also I don't trust if to keep replacing everything... read full review »