they lost part of a cleaning order- a large piece of fabric that was a silk window swag- i was RUDELY told by the "Customer service" deptartment that it was not their fault it was left over the time frame- i like many people travel, and have always received a call from the store drop off point. Bergmans mysteriously sent back everything else in the order except the window swag. MR. BERGMAN? called on 5/7/09 to RUDELY tell me they were not going to pay b/c it was over 90 days. i explained that it seemed strange that they return... read full review »