Signed up for DSL. The modem/filters were dropped off the very next afternoon, after the rep said three to five days. We went ahead and hooked everything up getting it prepared for a tech that was supposed to show up, according to their website. We waited the 7-10 days specified in their instructions, and then gave them a call. They were surprised as to what we were calling about. The thing never did work properly after several hot-headed tech support contacts. Sent the modem back, and was charged not only the $95.00 setup fee, but $40.00... read full review »