"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (grumpy_customer)

CarMax
grumpy_customer May 8, 2009
Bought a used vehicle there in February. Within 3 weeks, I had it back in for a brake service because the brakes were making a metal-on-metal sound. They "fixed" them and sent me on my way. Within a week, I am hearing the noise again, and decide that I should go to an Acura dealership. Long story short, the front brakes (which were the ones they worked on) were non-Acura, and so were not fitting properly. Also, the Acura dealership said that Carmax bent (ruined) 2 screws in the braking component because they tried to put it on with the... read full review »
Filled under: Automotive Location: United States

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