I would urge everyone to also contact your bank. I did and I have this company under investigation. With their freud information hotline I was able to find out that this company is not even in the US. They are from Great Britain. So good luck for those trying to get a direct refund. Also, their call center is in the Phillipines, (1-877-208-6571) . I feel sorry for these customer reps who are getting slammed for apologizing for these crooks. I was scammed and charged $83.72 from my checking account, whereas all I agreed to debit was the $1.97... read full review »