USER REVIEWS (Andy Mather)
Charter One Bank
I'll give credit where it's due - the tellers are always friendly to me.
Other than that - the management, policies, national customer service, and fees - this as the worst I've ever used. They charge $39 for each overdraft, and submit the largest charge first to maximize the number of charges. They offer an on-line balance, but it is not accurate. Everything is calculated off another balance that they have access to but you don't.
I was recently charged $117 in overdraft fees, though the website shows fund... read full review »
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