I just received my item Air Retro Jordan 11( J11-003 ), order #75612 from www.bigtimekicks.com. The shoes came in good condition they were perfectly fine. But there's one problem. The shoes were missing the retro card. This is one of the reasons I ordered the shoes was for the shoes AND the retro card. I emailed to their customer service and wanted them to send me the retro card so as to complete this order. But they just replied as below: Very Very sorry that the retro card was missed. It will spend $10 to send the retro card to... read full review »