USER REVIEWS (Karl)

9 reviews

Hope Now Modifications

Karl James May 9, 2009

Well, we are joining this whole complaint. I truly feel for all of you. We are in the same boat. We started with Hope Now back in September of 2008 BEFORE we were even late on our mortgage. Chris Croce from their office was great until he got our money. $2900 later and I can't reach anyone on the phone, I get anonymous phone calls with updates saying "everything is in the process and going well" . They told me it would take 60-90 days. In January when we couldn't get through to them I finally contacted our mortgage company... read full review »

Filled under: Lifestyle Location: United States

69 reviews

National Home Protection

Karl James May 9, 2009

This company is HORID!!! I can never reach anyone on the phone for either customer service or claims. You can't filel a claim online as their server is always down..They sold me a policy and had no intention of paying claims. Everytime I submitted for something small, a clogged drain, a freon lack in my A/C...they would find some reason not to pay. Ultimately I had to pay all these claims myself. Now I can't reach them to even cancel my policy...And since I now have a broken A/C unit, I can't get another home warranty policy a... read full review »

Filled under: Services Location: United States