I had trouble with internet connection for more than five days. I found that I could not connect internet from May 1st. I waited for the line to come back one day and I reported this trouble on May 2nd, very eary in the morning. At the first call, I was told that I had to change the modem, so I dropped by a comcast service center and change the modem. But the trouble continued, so I called again. At that time I was told that there might be some trouble in our area, so wait for about 4 hours and try connecting the internet. But after 4 and more... read full review »