When my system arrived, 2-weeks late, I was busy with Christmas and dealing with an illness requiring surgery. Customers are allowed two weeks to complain about incorrect shipping. When I finally examined my shipment, 1-day after the above grace period, I discovered that the box that should have contained the system speakers was instead a Logitech Cordless Laser mouse. I never ordered this mouse. I immediately called to seek correction and was told that because I was one day late in contacting Alienware, they were not going to do anything... read full review »