I cancelled my policy the beginning of September. After receiving their cancellation letter which states that I am entitled to a refund if I requested it. I called Auto One and was told I would be getting a pro-rated refund of $253. I was told to call back in 6 weeks which I did and was told the money would be in my checking account on November 28, 2008. Surprisingly it was not and I was able to talk to Ryan and he assured me that my money would be in my account on December 15th. Surprisingly it was not. I have repeatedly left messages with Ryan which he has not returned. Buyers BEWARE of this company!!! read full review »