About Business For 62 years, home and business owners have relied on K.L. Smith Agency in Willimantic, Connecticut for all of their insurance needs. The family-owned and operated agency continues to uphold a commitment to providing their clients with top-notch personal service, access to the best insurance policies, and the area's most competitive rates. Founded in 1953 by Kenneth L. Smith, the K.L. Smith Agency evolved in 1956 when Royden Smith, Kenneth's brother, bought the agency and expanded it to a full-time business. As word of... read full review »