I have been averaging about 10 days late on my electric bill for the past few months and recently received a bill for a deposit in the amount of $660 . I spoke with 4 supervisors and am waiting for a return call from a member of management outside of customer service. I have had this account since 1998. This was a secured account with a $190 deposit (avg 1 month electric use back then). Because our credit was good and the account was paid on time for 12 months, we got the deposit back in 2003. Now, we are going through issues like many and... read full review »