I bought a two layer latex mattress from Foam Sweet Foam. I specifically asked that I be sent only new layers, since I was aware they had an exchange policy. I was assured by the owner, Scott, that they would send me new layers, freshly removed from the plastic wrapping. Three days after receiving the mattress I looked inside the zip cover and discovered that one layer had major damage: 1) a palm sized dark brown stain 2) a fist sized tear at the edge partially repaired by gluing it back on on two sides 3) 2 slices about 12... read full review »