On April 11, 2009, my apartment was burnt down. No one was charged for the accident. Luckily I had renters insurance. They settled me with 15k for what my coverage has even though I had well over 28k in housegoods. (MY FAULT!!) Anyways, I cancelled all my services, water...elect... and COX. When I called to cancel, the rep told me that I was going to be charged an $80 cancellation fee due to breaking the contract agreement that I had with them. BOGUS...then...Well Cox decided to auto draft out for the month in advance...so $127 was taken out... read full review »