After closing my account and returning my receivers Nov 2008 I was billed $9.99 for a pay-per-view from july 2007. Customer Service explained that the movie was saved on the access card and they fould it when I returned my equipment. Tere is no way I can research who ordered an ADULT movie from 18 months ago. The "call back" feature didn't work. If it had the item would have been billed the following month and I could have paid it or disputed it at that time. One and half years later makes it impossible. I was unable to speak to a... read full review »