On April 4 I placed an order through Paypal. As is the procedure with Paypal, a "pending" hold was placed on my Paypal account for the amount of the purchase. In late-April when the item had not been received, I contacted the Wine Enthusiast. They informed me that the order had been lost in some way and I needed to replace the order. They said they could not remove the "pending" from the Paypal account -- it was not their problem. I decided I did not want to do business with a company with this attitude and tried to deal... read full review »