I purchased a duvet cover for Christmas, which arrived quickly. However, I soon after purchased the insert advertised online and in the catalog as designed to fit that particular cover. This is where the problems began. The item was back ordered, without any notification or date provided as to when it would be in, requiring me to call Customer Service and extract that information. Error number 1 on Delia's part. While I was waiting I noticed that the dimensions of the cover and the dimensions of the insert were not compatible (the... read full review »