I purchased a bookcase from American Furniture Warehouse at I-25 & Filmore in Colorado Springs and assumed it came in a box and would require some assembly. When it arrived, it was fully assembled and I said I couldn't fit it in my van. They proceeded to jam it in sideways while I was talking to the shipping clerk. No mention was made that I could have it delivered. When I got it home, I had considerable difficulty getting it out of the van and up the flight of stairs to my office. I'm 68 and live at 7000 feet. When I... read full review »