Please read her complaint at http://www.complaintsboard.com/complaints/subnet-consultingseo-reports-c132717.html Now read my comments and proof that American Express DID NOT REFUND HER CREDIT CARD AND WE WERE ABLE TO KEEP THE PAYMENT. We sent them her signed contract and a copy of all of the documentation including her emails she sent us requesting PPC data about the cost of her competitors PPC pricing on Google. Ann Gershon from www.gershoncarpet.com was trying to get free data from us without paying but her credit card company sided... read full review »