Dear, Supervisiors: I purchased a ticket for my wife from San Francisco in advance ( ticket to travel from San'aa, Yemen to San Francisco, California scheduled on 05/ 05/ 2009), but all sudden Mrs. Alkhatib get ill and hospitalized just few days before her trip, when I spoked to the agency in San Francisco to rearrange her trip, I was told to contact the off ice in San'a, Yemen so our attorney who is a relative to us called the office in Sana'a and spoked to an agent of lufthansa named (Ms. Lila) whom promised to call him... read full review »