I brought my fiance's 2002 jetta in for a scheduled tune-up and routine oil change in May of 2009. When the dealership called me, they informed me that whomever did the last oil change (speculated Jiffy Lube), had damaged the oil pan to the point they would not perform the oil change until it was repaired because they did not want to be responsible if it was permanently damaged. I was unable to reach my fiance and hesitantly authorized the "repair" of $600+. Two hours later, my fiance informed me that she had gotten her last... read full review »