all the people who ordered snuggies from bogus websites I'm sorry. If you want the product I suggest going to the real website. If you go to the real site you can get real information, tracking, receipt, charges. Here is the REAL company. If you notice Trade Mark symbol is next to Snuggie. I gurantee that if you go to the site you all ordered your snuggies from you will not see the TM. They are scam sites. See below for th real Company ToCustomer Service We are committed to providing the best products and friendliest customer... read full review »