Went to the airport to find myself, husband and son of 5 not on passengers list for flight to Ibiza via Madrid on the half term holiday which was booked. I had a confirmation letter when i purchased the ticket that confirmed flight and the total costs for flights including the credit card used for payment . However, there was a problem with the payment and the airline never informed me of this and i thought the flight was booked and confirmed. In their document there is a statement that says they will inform purchaser if there is a... read full review »