Told me he could train my 12 year old poodle as a service dog. Training involved yanking her neck - she became depressed and neck / spine compromised - toy poodle is too delicate to train with force or pulling, tugging, snapping neck with collar and leash. A bona fide K-9 Training facility informed me that 12 year old dog is too old to train with this intensity. He sold me service jacket for $125 and pressured me to buy training. He misevaluated my tiny dog and should have recommended softer training for her and another dog for service... read full review »