I purchased a sectional at the Ontario store last year at a real great price. Now I know why, in December I noticed that my sofas were sinking in when you sat on them I called and I was told nobody could come out until next year so I said o.k. they sent a person by the name of Oscar out in January. Oscar informed me that he could not fix them at my house that he would go back and talk to the rep of the manufacturer and let me know what he can do and he would give me a call. I waited 2 weeks and nothing so I called customer service and I wa... read full review »