I tried the FREE trial product and was told it starts from the day I went online..for 10 days to cancel..my statement shows I paid the 14th but they had already taken my money out of my account before I could cancel..they said my 10th day was the 22nd of May and the eleventh day was the 23rd..hmm and on a sunday and they day they took my money out was on Memorial day ..how convienent for them since when you go tot the website to cancel you dont get a comment box at all just a place for your email or the last four of your credit card..nothing... read full review »