We started trying to refinance our house with Amerisave in June 2008 and had the misfortune of have Marcel Fombrun as our agent. We were told we were approved and not to worry about making our mortgage payment with the other company on 2 different occasions. Then we stopped hearing from Marcel. This went on for 6 months. Finally, we were denied because we were behind in our payments. We are only behind because we did what Marcel told us to do. Then Marcel being such a good guy and taking full responsibility for the mess referred us to Federal... read full review »