This is an ORDEAL!! DO NOT DEAL WITH QWEST EVER!!! I was gonna canceled Qwest phone & DSL in Feb. when I moved. So, I called Qwest. The Customer Service was nice and said that I qualified to have 12 months DSL free with just Basic phone service and I can canceled after 12 months. I took the bait and agreed upon it. First phone bill came, Qwest charged me $ 45.00 for DSL. Naturally, I called and asked why I'm charged. The lady was nice and said it'd take couple billing cycles to activate. I said OK and asked about Directv. It... read full review »