I PURCHASED A DELL COMPUTER ON LAY WAY TERMS... FROM OCTOBER LAST YEAR AT THE TOTA OF $2, 000 + AND EARLY THIS YEAR... I WAS OUT OF WORK. DUE TO THAT I MADE NUMEROUS CALL TO THE CUSTOMER SERVICE TO HELP ME OUT. AFTER TWO WEEKS OF TRYING TO GET HOLD OF THE CUSTOMER SERVICE, I FINALLY GOT THROUGH. I TOLD THEM OF MY SITUATION. SINCE THEY DO NOT REFUND ANY MONEY BACK BUT I COULD SHOP INTO THEIR STORE-ONLINE AND OBTAIN AN ITEM THAT IS EQUIVALENT TOTAL MONEY PAID. MY TOTAL PAYMENTS ALREADY MADE WAS $13340.73. BUT THE ITEM THAT I WANTED THAT ALMOST... read full review »