I bought n Acer Laptop from Sharaf DG, Bahrain on 1st March 2009. Paid Bahraini Dinars 10 more because Sharif DG sales person claimed the price is high in their shop to compensate the technical support available with them. In 10 days time found out that the DVD drive was very very slow even to open the contents of a standard DVD. Waited in the long queue, only to be told to go to the Acer Service center called Redington. At Redington, they tried to say that I must have done something to the drive, so that they can get out of the warranty... read full review »