Call 866-594-4537 to complain but be prepared for a long wait (my wait was almost 15 minutes but I was determined to get thru). A CSR will come on the line reading from a script. You have to dig in your heels and stay adamant about requesting a refund. I also stated I was returning the package once it arrives, unopened. At first the CSR said they'd only sent the initial bottle and that's what I was being billed for. Then she admitted a second bottle was on its way. I asked why they would bill for something I never asked for and... read full review »