USER REVIEWS (home owner)
Citi Mortgage
I have been trying to get my escrow reviewed now since Monday the 18th of May. I have called the so called customer service dept. on several occasions and continually get the run araound. I have been told they lost papaer work or that I never sent them anything. After I told them I had the fax confirmation they told me there was no need to resend that they would call my couty apraisal office and get the info for them selves. On the next call I was told that I could not speak to directly to the escrow office and that an urgent help ticket would... read full review »
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