"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Jeff and Jacqueline Walston)

Countrywide
Jeff and Jacqueline Walston December 29, 2008
Countrywide is showing we have a past due (30day) amount of $1, 208. We were approved for a loan modification on Acct#115512750. The new payments are $1585.24 @ 3% interest for 5 yrs. The amount they say is overdue is the old loan monthly payment of $1, 208. The paper work we have shows the restructured amount was approved for September 1, 2008 through Aug.1.2013. We have called and called to try and tell them we have the approved paperwork for the new amount that we HAVE BEEN PAYING ON TIME EVERY MONTH, yet they are charging us late fees on the old amount. Please fix this. Thank you. read full review »
Filled under: Services Location: United States

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