USER REVIEWS (Sandra Gamari)
American Express Travel
Feb 22, 2009 reservations made Double Tree Hotel.
May 27, 2009 Called to add a second person to the second room.
Diana at American Travel cld the hotel. Put me on hold. Upon return told me the hotel was not accepting resrvations, closed to college students month of August. I said, when we get there we won't have a place to stay. Answer, yes, therefore I cancelled the reservation and asked if my credit card would be credited, she said yes.
Now I see I am being penalized for the cancellation. Question how can one be penalized when... read full review »
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