I want to inform you about my experience with your customer service dept. today and before I called I had no dissatisfaction with your service. I have been a customer only since July 2007. Since we are not meeting in person, I want to take a moment to introduce myself: My name is Ally Amorello & until your company respects my rights and pays for the monetary charges I have incurred you will get a clear understanding of the lenghts I will go to for your company to resolve my issue regardless of the $ monetary amount, I will not be... read full review »