following an online remortgage inquiry, I was contacted by Surepoint and given a verbal refinance rate of 4.75% for a 30 year fixed. I told the Surepoint representative that I did not want to process at this time and that I did not want my credit report pulled. Surepoint pulled my credit report and sent complete hardcopy documents for a remortgage...the mortgage rate was 6.875%. I complained to the Surepoint representative...the email response is below: ============= Geoffrey, I make it my business to not go against the will of... read full review »