Quick complaint - I had a Sandisk M260 MP3 player. I did a firmware update that broke the device. called tech support and they said there was nothing they could do (after we tried some troubleshooting) since it was no longer under warrantee (3 months past). Device was otherwise working fine except for a sync issue with Napster. So basically their firmware wrecked my device, in my opinion, and they did nothing to replace it. read full review »