I bought a large suitcase manufactured by Maestro Luggage a year ago and have hardly used it. Recently the button on the handle broke so that the handle will not release so that it can be extended. Because they offer a 10 year warranty against faulty workmanship, I contacted the company through their website www.maestroluggage.com (you can’t call because they don’t publish a phone number or address). I explained the problem and later received an email which instructed me to send pictures of the damage. Several days later I finally... read full review »