I sent the following letter via email on April 27, 2009 (using the online customer service form, which is listed as the preferred method of communication). Though the Web site states that written complaints are processed in 3-4 business days, I’ve received no response to date - June 2, 2009. I am writing to tell you about my recent experience flying US Airways. I have two young children at home, so I haven’t flown in about 3 years. I was in Atlanta attending a conference and I have an infant at home. I am nursing, so I wa... read full review »