I worked with a lender for this company and she was not very communicative during the process so I told her no thanks. Then a month later she emails with great news about new mortgage program, DU REFI. I agreed that the rates sounded low and closing costs were reasonable. She had previously ran credit report and had all my financial information so when she emailed me with the great news she also provided me with a pre-approval for the program. Well we were set to close on the 18-22nd and then without a phone call nothing, I get an email... read full review »