Ask wirefly... about fraud/cheating/hiding information. I got a phone with a plan for me and my wife. I took the insurance with them. My wife lost her phone on subway. and i called them for an other phone. they said i need to file a complaint with police and get a letter and send them. which took me 2 days to do.. and after i sent it i never got response for 3-4 days. when i called them they said they didnot recieve anything. and when i faxed them again... they said we need to wait for a week bfore they process it. i told them i didnot have... read full review »